Frequently Asked Questions

Full-order selection and settlement
Add various goods to cart at one time and finish unified payment to meet all purchasing needs in one stop.
Encrypted cloud storage for private info
All users’ shopping privacy and payment data are stored in encrypted cloud to prevent leakage and loss.
Order queuing and shipment sequence
We arrange orders strictly according to placement time and finish processing and delivery in order within 1-3 business days.
Ways to check real-time shipment status
Log in the order center to check real-time parcel location and delivery progress anytime anywhere.
Shipping rule for promotional products
Basic shipping fees are not exempted for discounted goods and calculated in accordance with standard rules.
Delivery method for fashion clothes
Fashion apparels are packed with soft moisture-proof materials to avoid wrinkle and damp damage.
Friendly after-sales negotiation service
We communicate with customers politely and solve all kinds of after-sales matters patiently.
Exclusive email for promotional order inquiries: UbyOrkery8290@hotmail.com